What is Diversity? How is a Culture Formed? What Sustains ä Culture of Behaviour?
The Psychology of Belief Systems
Can we Continue to Challenge and Shape our Perceptions as Adults?
The Role of the Media in South African Politics
Issues of Conflict and Cooperation, Power and Privilege
Understanding the Common Trigger Points
Five Conflict Managing Modes
Recognising the Strength of Diversity
Culture and Etiquette From Around the World
– Outcome –
This workshop is geared towards sensitising staff to all aspects of diversity. The aim is to have the delegates interactively gain an understanding of the power of perception – both theirs and that of their clients - and explore resultant misunderstandings. They will be equipped with the tools they require in order to diffuse problematic situations in the interest of minimising conflict and maximising resolution